Clicking “Process All Orders” in Send To Many can feel a bit like launching a rocket—exciting, but nerve-wracking. If you’ve ever used Mailchimp, you might remember their famous “Prepare for launch” button animation, complete with a chimp hand hovering over the send button. If you paused too long, the hand would start sweating and shaking.
That’s exactly how it can feel when you’re about to process dozens or even hundreds of Shopify orders in one go!
Send To Many is designed to make this process stress-free and painless. Here's everything you need to know about what happens when you "Process All Orders" so you can click that button with confidence.
Orders are created in Shopify
Once you click “Process All Orders” on the Review, Send To Many will generate all the individual orders in your Shopify admin, one for each recipient. These orders will be:
Linked to your customer (if applicable): If the send was tied to a billing customer, the orders will reflect them as the customer and will show up under their customer account in your shop.
Have an order email that reflects your selection: if set notifications to go to the recipient or the customer, you'll see those as the order email. If you suppressed delivery notifications, you'll see a "suppressed+..." email address, to receive them instead of the customer or recipient.
Populated with the correct recipient details: Each order will have the recipient’s name, shipping address, and any additional notes provided in the upload.
Marked as Paid: The orders will all be marked as paid, with a $0 product cost and total value. Discounts, calculated shipping costs and any tax not appear on individual orders. The Send summary (and aggregate draft order for Paid Sends) preserves those values for later reference.
... with any tags, custom notes or additional order details you set up in the draft order or added in the upload file will appear on the respective orders.
Where to find your orders:
You can find a summary page for each Send in the app under "Send to Many > Sends". Each order will be linked to the order in Shopify. If there were any issues that prevented orders from being created, you'll see those orders and be able to edit and retry them as necessary.
You can also find all Send to Many orders in Shopify Admin > Orders, filtering on "App = Send To Many”.
If you generated an aggregate draft order
If you used the Generate Aggregate Draft feature before processing a Paid Send, a single draft order was created to collect payment. It contains summary line items for product subtotal, tax and shipping, with discounts summarized in the order discount line. The summary lines are custom items, so that it doesn't "double-dip" on inventory.
This draft order is where the revenue for this order will show up in Shopify. Use it to collect payment from your customer or use "Collect Payment > Mark as Paid" to ensure it gets reflected in revenue totals.
You can manually edit or deleted any of the custom line items if you need to adjust how the revenue is reflected in your store. You can also delete it entirely if you don't need the revenue to be tracked in Shopify.
What happens with fulfillment?
After processing, orders will behave just like any other Shopify orders, based on your store configuration.
If you are using an external fulfillment partner or a shipping app, your Send To Many orders should flow into those systems, just like a regular store order would. If your store requires specific tags, notes or additional details included to trigger fulfillment, make sure these are set up in the Send.
If you manually fulfill orders, you can create shipping labels as you normally would with any store order.
Need to make changes to orders?
If you need to update an order before it’s fulfilled, you can manually edit it in Shopify.
If an order needs to be canceled, you can do so from the Shopify Orders page.
In the worst case scenario, if you need to delete all the orders you generated, filter the orders page by "App = Send To Many", select all the orders you just generated and select "delete all" from the "..." selection menu.
🚀 Your bulk send with Send To Many is now complete!